Audio-Visual Technician (G-5)

24486 | Registry  

A roster of suitable candidates may be established for this post as a result of this selection process for fixed-term appointments against both established posts and positions funded by general temporary assistance (GTA).

Important:

Recruitment for this post in the General Service category is done on a local basis. As a result, staff are generally recruited from the area in which the particular office is located but could be of any nationality.  Candidates applying to a post in the General Services category shall meet the relevant employment and immigration requirements in the country of the duty station, including fulfilling residence and work permit conditions.

Applicants will be responsible for any expenses incurred in relation to: visa, travel to and from, and relocation to and from the duty station, in the event of an employment offer.

A staff member in the General Service category who has been locally recruited shall not be eligible for the entitlements and/or benefits exclusively applicable to internationally recruited staff.

Organisational Context

Under the direct supervision of the Director of the Division of Judicial Services, the Information Management Services Section ensures that the Registry puts in place adequate Information Management services, for the benefit of all organs and activities of the Court. The Information Management Services Section will also provide services to other Registry clients, including external parties relying on the policies and technology of the Court.

Information services consist of:

• Information management activities which include: developing policies and best practices for the management of (digital) documents, records and archives; library services and knowledge management, whether technology based or not.
• Information systems support including systems development, administration and integration.
• Technology services operations support, including end-user services, communications and networking technology, audio-visual technology.
• Information security activities, including developing policies and best practices, implementing information security standards and managing risk related to information, whether technology based or not.

The Information Management Services Section provides:

• Advice on best practices addressing the needs of its clients and the Court’s and Registry’s strategic objectives.
• Integrated solutions (i.e. systems, policies and processes) relying on industry best-practices on all aspects of information services related to capturing, storing, preserving, delivering, securing and managing information and communication.
• Leadership and dialogue with clients in relation to the innovation, awareness and adoption of new information practices, tools and technology-enabled processes and practices that will improve productivity, effectiveness, information sharing and availability.
• Strategic input and support for the implementation of a continuous change management process harnessing the use of information and technologies.

Duties and Responsibilities

• Maintain highly complex audio-visual solutions and equipment to support ICC Court Hearings, High Profile Events and conferences, VIP and state visits, specialized systems for staff, press and detainees, including but not limited to: Bosch and Brahler discussion/interpretation/distribution systems, broadcast quality cameras and robotics, Crestron AV control systems, Tandberg/Cisco video conference systems, broadcast equipment, TV Satellite and Distribution Systems, and digital signal processors and switching. 

• Act as 2nd and 3rd level support and point of escalation for all supported systems and perform non-standard, complex configurations in specialist systems.

• Provide input to management for design and for procurement of equipment, supplies and services.

• Control the logistics and security of equipment going for repair and/or preventive maintenance. 

• Coordinate the work of 3rd parties and contractors for the delivery of AV infrastructure. Interact with other experts for deployment of solutions involving multiple domains of expertise (i.e streaming servers, video conference over satellite, etc).

• Advise management and business areas on how to achieve specific functionality over existing or potential AV solutions.

• Perform equipment installation, complex programming and relocation to support the business needs of the Court; monitors and tunes equipment for optimal performance; acts as the primary interface with equipment vendors for resolving problems;

• Ensure maximum stability of critical AV Systems (including but not limited to the Court Rooms) by performing preventive maintenance and regular checks of AV systems. Technicians are expected to work a flexible shift pattern which will involve some evening and weekend work.
• Assist end users with technical support queries and coordinates resolution of hardware-related requests.

Essential Qualifications

Education:

Diploma of Secondary education.

Experience:

A minimum of 6 years of progressively responsible experience in ICT field and audio-visual and video teleconferencing in particular. A university degree, being at advanced or first-level, in combination with four (4) years of relevant experience, may be considered as a substitute for two years’ of working experience only to determine eligibility. Work experience in a courtroom setting would be an advantage. Experience in deploying and maintaining broadcast quality cameras and robotics, satellite equipment and video teleconferencing equipment is required.

Knowledge, skills and abilities

• Knowledge and experience with DCN systems at engineering level is desirable.
• Knowledge and experience in Audio-Video Switching and distribution and Crestron programming is desirable.
• Good communication skills and computer literacy is essential.
• Attention to details, flexible attitude toward work responsibilities and a friendly, patient, and courteous manner.
• Must be able to stay calm under pressure, with a demonstrated track record of building strong partnerships with clients and working well within a team.
• Ability to handle uncertain situations with tact and professionalism
• Customer oriented

Knowledge of languages:

Proficiency in one of the working languages of the Court, English or French is required. Working knowledge of the other is desirable. Knowledge of another official language of the Court (Arabic, Chinese, Russian and Spanish) would be considered an asset.

ICC Leadership Competencies
Purpose
Collaboration
People
Results

ICC Core Competencies
Dedication to the mission and values
Professionalism
Teamwork
Learning and developing
Handling uncertain situations
Interaction
Realising objectives

Learn more about ICC leadership and core competencies.

General Information
- The selected candidate will be subject to a Personnel Security Clearance (PSC) process in accordance with ICC policy. The PSC process will include but will not be limited to, verification of the information provided in the personal history form and a criminal record check. All candidates should be in a position to submit an electronic copy of their passport and all diplomas listed on their profile when requested;

- Applicants may check the status of vacancies on ICC E-Recruitment web-site;
- Post to be filled preferably by a national of a State Party to the ICC Statute, or of a State which has signed and is engaged in the ratification process or which is engaged in the accession process, but nationals from non-state parties may also be considered;
- In accordance with the Rome Statute, the ICC aims to achieve fair representation of women and men for all positions;
- Applications from female candidates are particularly encouraged;
- Personnel recruited at the General Service level are not entitled to all of the benefits granted to internationally-recruited staff;
- The Court reserves the right not to make any appointment to the vacancy, to make an appointment at a lower grade, or to make an appointment with a modified job description.